Orders are processed in 1–2 business days (quality check & packing). Delivery within the UK typically takes 4–10 business days after dispatch. Total time from order: 5–12 business days.
No. Shipping is free within the UK. Prices shown include VAT.
Royal Mail, Evri, DPD or similar UK/EU fulfilment partners. The carrier is selected automatically based on destination and parcel size/weight.
You can request a return within 30 days of receiving your item. To qualify, the product must be unworn, unused, with original tags and packaging, and accompanied by proof of purchase. Return shipping costs are your responsibility unless the item is defective or incorrect. To start a return, contact us at info@albaandnoir.com with your order details and reason for the return — items sent back without prior approval will not be accepted. Once we receive and inspect your return, we will update you on the approval status. If approved, your refund will be issued to the original payment method within 10 business days. For more details, please refer to our full return policy.
Alba & Noir – Returns 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
If your order is lost or stolen, contact us immediately. We will investigate and offer a solution. In most cases, we provide a replacement or refund.
